In the event a customer loses an earring, they may replace their lost earring for half the retail price, plus tax, plus the replacement fee and shipping charges described above. The lost earring/replacement must be requested on a “Customer Replacement Form”. This form, along with the remaining earring, receipt, and payment should be sent to Park Lane’s customer service department.
If returning more than one item, wrap each item individually. The jewellery item(s) must be shipped in a box or a padded envelope, with your RMA confirmation.